1. Information We Collect
1.1 Information You Provide to Us
- Account Information: When you create an account, we collect your name, email address, shipping address, and password.
- Order Information: To process purchases, we collect billing information (including credit/debit card details or other payment method information), shipping address, product preferences, and order history.
- Contact Information: If you contact us for customer support, we collect your messages, email address, and any other information you provide to help us assist you.
- Voluntary Information: You may voluntarily provide feedback, reviews, or participate in surveys, in which case we collect the information you choose to submit.
1.2 Information We Collect Automatically
- Device and Browser Information: We collect technical information about the devices you use to access our Site, such as IP address, device type, operating system, browser type, and unique device identifiers.
- Usage Data: We automatically track your interactions with our Site, including pages visited, links clicked, search terms, and the dates/times of your visits.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to remember your preferences, analyze traffic, and improve our Site. You can adjust your browser settings to decline cookies, though this may affect your ability to use certain features of the Site. For more details, see our Cookie Policy (if applicable).
2. How We Use Your Information
2.1 Primary Purposes
- Fulfilling Orders: To process payments, prepare and ship your purchases, and provide order-related updates.
- Account Management: To create and manage your user account, send service-related communications (e.g., password resets, order confirmations), and ensure the security of your account.
- Customer Support: To respond to your inquiries, resolve issues, and improve our products and services based on your feedback.
- Analytics and Improvement: To analyze how our Site is used, identify trends, and enhance the user experience, functionality, and content of our Site.
- Marketing and Promotions: With your consent, we may send you promotional emails about our products, special offers, or events. You can opt out of these emails at any time by following the unsubscribe link in the messages.
2.2 Legal Basis for Processing
We process your personal information based on the following legal grounds:
- When necessary to perform a contract with you (e.g., processing your order).
- When you have given us consent to send you marketing communications.
- When necessary to comply with our legal obligations.
- When it is in our legitimate interests to improve our Site and services, provided such interests are not overridden by your rights and freedoms.
3. Sharing Your Information
3.1 Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, including:
- Payment Processors: To process payments (e.g., Stripe, PayPal), who must comply with strict security standards (such as PCI-DSS).
- Shipping and Logistics Providers: To deliver your orders, who will only use your information for the purpose of shipping your purchases.
- Marketing and Analytics Partners: To help us analyze Site traffic, deliver personalized content, and run marketing campaigns. These partners may use cookies or similar technologies, but they do not have independent rights to use your information.
3.2 Legal Requirements
We may disclose your information if required to do so by law, court order, or governmental request, or to protect our rights, property, or the safety of our users or the public.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our Site of any such change in ownership or use.
4. Your Rights Under California Law (CCPA)
If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA):
4.1 Right to Know
You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, our purposes for collecting/using it, and the third parties with whom we share it.
4.2 Right to Delete
You may request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain it to fulfill your order or comply with legal obligations).
4.3 Right to Opt-Out of Sale
We do not sell your personal information as defined by the CCPA. However, if our practices change in the future, we will provide a clear opt-out mechanism.
4.4 Non-Discrimination
We will not discriminate against you for exercising your CCPA rights, such as by denying service or charging different prices.
To exercise these rights, please contact us at [Your Email Address] or the address listed in Section 8.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your account and to comply with legal, tax, or accounting requirements. After this period, we will delete or anonymize your information.
7. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.
8. How to Contact Us
If you have any questions, comments, or concerns about this Policy or your personal information, please contact us:
- By email: [Your Email Address]
We will respond to your request within [Insert Timeframe, e.g., 45 days] of receipt.
9. Policy Updates
We may update this Policy from time to time. When we make material changes, we will notify you by posting the updated Policy on our Site with a new “Last updated” date and, if appropriate, via email. Your continued use of the Site after any changes constitutes your acceptance of the updated Policy.
10. Applicable Law
This Policy is governed by the laws of the State of California, without regard to its conflict of laws principles.
Thank you for trusting us with your personal information. We are committed to protecting your privacy and ensuring a safe online experience.
[Lfigurine][2025-04-30]
